Reviews Legal Precendents

'A knife to the heart': How fake reviews can hurt a business

After a four year streak gathering more than 270 five-star positive reviews on Google and Facebook, Elise VonTea says it was “like a knife to the heart” when she logged on to see the two most recent reviews for her business were one star excoriations.

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‘No choice’: ACCC finds Google, Facebook market power makes life difficult for small businesses

Competition watchdog, the Australian Competition and Consumer Commission (ACCC), has identified a series of concerns about the dealings between small businesses and digital platforms such as Facebook and Alphabet-owned Google.

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